We are highly recommending Rachel Ross to anyone looking to buy their first, second, or third home. From the first conversation we had over the phone it was clear that she has a proven methodology to get her clients into the perfect home. Rachel takes the time to listen to her clients needs/wants/interests at each and every step of the buying process. Our preferences changed quite a bit over the several months of house hunting - Rachel has great intuition and uses that to help guide indecisive buyers like ourselves. We were also extremely impressed with Rachel's work ethic, honesty and integrity. She always picks up the phone when we call, answers every email in a timely fashion, and never skipped over any detail - whether it be pointing out imperfections in a house we were viewing, navigating contracts, or educating us in each phase of the buying/closing process. Making the biggest investment of our lives should have been much more intimidating, but our concerns were always met with the patience and understanding that you would expect more from a family member or friend. We never felt an ounce of pressure from Rachel - only support and guidance. Thank you Rachel Ross for everything you have done for us. We could not be happier with our new home and you had everything to do with that! J and B