Jess helped my wife and I buy our first home. At the beginning of the process, she made a point of setting expectations realistically, with honest assessments and hard data. She prepared us for the process, and even helped us find a backup lender when ours looked to be heading south. Jess was always very responsive via phone, and impeccably organized. Jess is savvy and very good at what she does. We were very lucky to have her, and are overall very happy with the home that we found.