Jay is the best. No one knows Reno and the Reno market like Jay. My wife and I were new to Reno, and Jay got to know us and educated us on Reno's various neighborhoods. Jay showed us numerous (20+) properties--often the very day the property hit the market--and helped us through the offer and contracting process. There is not a more ethical, honest, and helpful real estate professional around. Not only is Jay our realtor, he's our friend.