Heather Ritchie hit a grand slam home run. She delivered the most impressive real estate agent performance I’ve ever personally experienced. First, she was delightfully fun to work with and sharp as a tack in carrying out her job. She knew the rural Michigan market better than anyone and her listing strategy was brilliant. She sold our home (sight-unseen) on the first day 12% higher than the listed value. From the word “go” up and through closing she was attentive to every detail in the process. She communicated with great clarity—spelling out the various options on the table in a way I understood, and she worked miracles multiple times to stabilize the deal when things grew a bit tenuous. Can you say first-ballot Hall of Famer?