As a first-time home buyer, I couldn't have asked for better. Gina is amazing and absolutely goes above and beyond! In the past, I've observed a handful property purchases by friends and family and the agents were always kind of pushy and trying to hurry the sale by being dismissive of questions and concerns. Some would be of no help once under contract, since they just wanted to close and didn't seem to care about the client being fully happy with the property. Gina truly cares that you buy a property your like and not the one that moves quickest or brings her most money. She values the relationship with the client. She is very knowledgeable. During showings she would point out things that can cost a lot of money down the line (e.g. roofing, siding, window seals) and also helped estimate repair budgets. She helped make sense of the condo documents (budgets & reserve studies) and what various things could mean down the line. When I had more vague or open ended questions, she has consulted with her colleagues and pooled in a variety of perspectives to help get best answers. Her negotiation skills are top notch. She listened to my objectives and made suggestions on how to structure the proposals. She also took time to communicate with seller's agent instead of just throwing a number out. As a result, we've managed to negotiate down in a hot market. She also helped me not lose $500 appraisal deposit by taking an initiative to call the lender and instruct them not to schedule appraisal until we are done with inspection negotiations. I wouldn't have known to do that on my own, so I'm grateful I had Gina on my side. Gina helped navigate the rapidly changing financing landscape. She provided suggestions on lending sources and explained how the rate changes would affect day-to-day and long term costs. She also discussed the caveats of getting financing from a big bank vs. digital mortgage originator vs. local lender vs. out-of-state lender. She also facilitated changing financing directions with promptness and ease. During the property purchase, there were some issues with incomplete documents and inaccurate paperwork from seller's side. Gina stayed on top of that and made sure everything was complete and signed on time. She also helped me stay on track with my timelines, making sure I don't get blindsided or miss an important deadline. She took time and care to make sure I understand the paperwork I'm signing. She was always there to explain things when I had questions. All in all, I'd be very happy to work with Gina for my future real estate dealings!