When a condo in my building came up for sale and I wanted to take a walk-through, I hit up Gail. I didn't know her -- just knew OF her and that she worked a lot in the Streeterville neighborhood. I am SO glad with my decision to use her as I purchased my very first home! She explained everything to me -- she was a great negotiator and helpful through every step of my purchase. I would highly recommend her as a realtor in Chicago. A real class act.