As first time homebuyers, my fiancé and I had a great experience working with Cheryl. To begin, she was always professional, courteous, and punctual. She was easy to contact, and she clearly communicated through text, calls, and email. Cheryl is extremely knowledgeable in her field, and this was evident in her ability to explain the entire homebuying process in simple, understandable terms. Even though we had little previous knowledge, she was able to quickly educate us on the overall process and important topics for home buying. I really liked that she presented information in a logical way with real life examples as evidence. She was honest and transparent, and she encouraged us to ask a lot of questions. We never felt rushed or pressured to make any decisions, and she clearly explained the details of any paperwork we were signing. Schedule wise, Cheryl was very flexible, and she was able to schedule showings on evenings and weekends to accommodate our busy work schedules. We had a short timeframe that we were looking to buy, and Cheryl was able to skillfully navigate us to a 30 day close. When showing homes, Cheryl was able to provide solid advice on features of the home that were good, and also things to avoid. Additionally, if a problem arose, Cheryl was able to skillfully resolve it. For example, during the final walkthrough the day before closing, the cooktop would not turn on. Cheryl quickly and calmly coordinated with the sellers agent and electrician to find a resolution and ensure the appliance was working properly. Throughout the entire home buying process she ensured that things went smoothly, and she was almost always available for a call if we needed to ask for help. It was a little scary to jump into the homebuying process for the first time, but Cheryl provided us with the knowledge to make our decision with confidence! Above all, Cheryl is a great person, and we really enjoyed working with her. It was fun to get to know one another on a personal level. It was clear that she's genuinely a kind and caring person, and we appreciated that she has a good sense of humor. Overall, we would highly recommend Cheryl to family, friends, or anyone looking to buy or sell a home!