Carrie was there for us all the way. She was thorough and responsive to our questions and concerns. She was both reassuring and realistic during the process. She made effective recommendations and helped us beyond just being our agent, including how to handle disposing of excess furniture and what sorts of repairs we should and don't need to make. She even discouraged us from considering an early offer that had some issues that made it not in our best interest. I would recommend Carrie without reservation.