First of all, we were so fortunate to work with you, Bob, and have you as our agent. We were so appreciative of your responsiveness to all our questions and concerns and your positive attitude. It was obvious that you were thorough in processing all the paperwork and your follow up exceeded our expectations. And you always made yourself available, sometimes on a moment's notice, to show us a house that had just come on the market. There is no question that you are the "best" and that we would not hesitate to recommend your services to anyone looking to buy a home. With heartfelt thanks.