In my profession as a Bank Trust Officer, I have strongly felt that you should only deal with people you know and trust for advice. We had known and worked with Nancy Churchwell for many years and when she retired, she recommended Alycia Martinez. Several years ago, she reached out to us and began to have us receive all of the Group mailings plus her own local business advertising. 'We discovered that Alycia and our daughter were friends in elementary school. She did several home evaluations for us to keep us advised of the local market. We were not quite ready, however, but she never pushed us, just was ready to help when WE were ready. Two years ago, we put our name on the Good Samaritan waiting list, not knowing when a desired unit would come up. Well, that day came on April 17th of 2026. We made the decision to accept the unit on April 23, 2026, and emailed Alycia to let her know that "The time is here". She visited us and we discussed the timing and steps to be taken. We "Closed" on the unit on May 15, 2026, and began the 6-week moving process. Whenever we were to meet Alycia, she was ALWAYS exactly on time, to the minute. It was a pretty stressful time for us to downsize and arrange the move. The major moving day was June 8, 2026. Alycia contacted us after that, no pressure at all, and we signed the listing agreement on June 14, 2026. At that time Alycia explained the process she would use and recommended a listing price range. We expressed that we were looking for a good solid sale and not necessarily top price. Kay and I decided on a listing price just a little below the Larimer County value. She arranged cleaning, staging and video presentation of the house. Our house was under contract within 1 day of the MLS listing at the full listing price. She indicated that the buyers were also her "clients" and that she knew they would be good to continue all the way through. She asked for transaction broker status and we agreed. From that time, June 20, 2026, she introduced the Group support companies and kept us fully advised of the title requirements and the steps we would need to complete prior to closing. We were contacted by the title and closing people and were kept advised through some issues not under our control. (Shout out to Tara). All the time Alycia was in contact either through email or text, we knew it was "not over until it's over" so she kept reassuring us along the way. She does like to use "happy" emojis. The closing occurred on July 23, 2026, and went off without any hitches. It was a joint closing so we were able to see the buyer's joy in the transaction and to see for ourselves that they would love the home just as we had. We have the feeling that Alycia will continue to assist the buyers to complete their moving process. We are very satisfied that this whole process was done in a professional manner.