GDPR – Subject Access Request Procedure

  1. We Receive Your Subject Access Request:
    You should submit your request using the Subject Access Request (SAR) Pro Forma. The more information you provide on this form, the easier it will be for us to locate your information. Once you have readied your form, please email it to dp@testimonialtree.com.
  2. We Gather The Information:
    Once the information you have requested has been confirmed the Data Protection Team will begin the process of collating the information.
  3. We Review The Information:
     Before we release your information to you, it is very important that we review it to ensure that it does not contain the personal data of other individuals (third parties). All personal information of other individuals will be redacted (removed or blocked out), as it is not relevant to you. If we have had to redact information, then this will be drawn to your attention in the covering letter. If your request contains a substantial amount of information (from various sources), then reviewing it can be time consuming. We review information as we receive it and aim to release it to you within one calendar month of the request being received.
  4. We Release The Information:
    Once the information has been reviewed we will contact you and confirm the details for releasing it to you. If you have requested that we provide your information electronically, this will be encrypted with a password. If you have requested that we send your information to you by post, then we will do so using United States Postal Service Signature Confirmation.
  5. We Delete The Information:
    It is important that we do not retain your personal data for any longer than is necessary. Therefore, all of the information collated will be deleted either 12 months after the release date, or 12 months after the last query you made regarding the request has been resolved; whichever is the later. Original copies of the requested information will remain where they were located and will be retained as per the Testimonial Tree Retention Schedule.

All queries should be directed to Testimonial Tree’s Data Protection Officer in the first instance.

Forms:
Subject Access Request Form (SAR)
Data Erasure Request Form

Contact Details of Data Protection Officer:

Email: dp@testimonialtree.com
Tel: (239) 301-3517
Postal Address: 24301 Walden Center Dr. Suite 300, Bonita Springs, FL 34134