She was so helpful in helping me get a good deal on my home,and help me understand what the documents mean,t and also was in touch with my mortgage lender and made it more simpler for me,I,m 81 a widow of 4 yrs and hadn,t bought a home on my own,on top of it she was so simpathic because my dog of 8 yrs was not doing well and I had to make a tough decision to let her go,Jessie was more like a friend I needed at that time,made the process not so scary