We had been working with Janice over a year. The process was overly long due to the craziness of the market, which I will admit affected us and made us ready to give up at times. But Janice was very cordial, professional, patient, and understanding during this time. Even when our wishlist took us to locations an hour+ away, Janice would be there to greet us with a smile. She also was very realistic about our needs, after learning our tastes and non-negotiables; she would not push us on a property that did not agree with us upon further inspection. We were glad to have used her services, and would gladly do so again if needed in the future.