Response or the ability to promptly communicate with Prop Manager is key, majority of time when I call it goes directly to V/M and I have to leave a message with very delayed call back. Email responses are delayed and a couple of times no replies. As the property owner and been a client of Locations for a number of years, this has been an ongoing issue and Locations should proactively review and correct the problem.
I wrote this intentionally in Japanese for your Japanese prospects.
市場価格よりつり上げて、結果、まるまると管理を引きうけてくれるような不動産屋は楽だけど、やっぱりリスクもある。
それとは異なり、ここLocationsはいわゆる「普通に」不動産業をやってくれます。日本人スタッフもいるので、話はしやすいし、いろいろ普通の業務以上のお手伝いもしていただけるケースもある。物件もデータベースから探すので、価格自体も透明性が高いし、一緒に探すイメージ。
実際に修繕や故障などでは英語の壁も高いけどなんとかなる。日本の不動産に比べて、建物価値は下がらないし、長持ちするハワイの不動産を持つのは資産形成にはいいオプションと思う。ドルの収入があるのは円安方向へ振れるときにはとても有効。
We met Drexten Choi, already twice, when we visited our property in Oahu. He was very professional and so friendly.
He's open to communication when we need him.
Overall, we are satisfied of what he does.
We have never been disappointed with the service that Locations has provided. The turnover in staff does pose problems with us as far as continuity and consistency. I do not think that the 10% management fee that we provide is too much to pay for the peace of mind that is assured us in the management and maintenance of our most valuable possession. We are concerned as we read about the unscrupulous business dealings that occurs with the renting of their properties. We are comforted in knowing that real professionals are overseeing the management of our property. Thank you, Locations, for the peace of mind you provide.
We have always received fast communication. When a problem/issue arrises, the team is ready to revolve it quickly and effectively. They show a true interest in taking care of our property.
