I first worked with Peggy in 2010 when she helped my wife and I buy our first house in Seattle. She's since helped us through the process of selling and buying a new house two more times in 2014 and 2020. Every time we've worked with her, I could tell she had our best interests front of mind, and never pressured us to do anything we didn't want to. She presented options in a clear and straight forward manner, answered our questions, and gave direct advice when asked. Most recently in helping us navigate the sale of our house (closed March 2020), she helped us decide what upgrades to make (e.g. painting, carpet) that would be worth while pre-sale investments. She also used her decades of experience to help us hit the spring housing market at just the right time to maximize our sale price (which came in at nearly 15% over asking). Then in our purchase of a new house (closes later this month in April 2020), when we found the one that we loved, she helped us get a bully offer in and accepted before the original review date, allowing us to go in with a price we were comfortable with while avoiding the worry of being outbid by other buyers. Prior to this most recent experience working with Peggy, I would have told you that with online and low cost real estate services seeming to flourish, there would be a diminishing place for traditional realtors going forward. However, the value we received working with Peggy on our most recent transactions (both the increased sale price for our old house, and securing the purchase of our dream home at a price we could afford) far outstripped any cost savings we could have found going with someone else.