Excellent service, fast responses.
Always providing unbiased opinion/advice, prioritizing our needs and paying attention to the details.
We were happy with their service the first time we dealt with them in 2020, so when we were planning to purchase a house again this year, with no doubt they were the first one we had in mind to contact. And it has been proven again recently, that by their hard work, they not only made 1 but 2 of our purchases possible in a timely manner! Thanks Susana & Linh. Kudos to you both!
Written by L Hendro & A Lukmana - Middlesex County & London
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As a first time home buyer, purchasing a home is an overwhelming and stressful process when you are novice to the market and don't know where to start and what to expect along the way. I am happy to say my first time home buying experience was far from that! Susana was amazing throughout the process. Susana was patient with me and took the time to understand what I was looking for in a home. She was also knowledgeable about the area I wanted live in and the logistics of the market. I appreciated that she was realistic with what I could afford and the real value of the properties I saw. Any questions I had about buying a home and what was entailed she was there to address them and walk me through any concerns I may have had. She was professional and approachable throughout the entire process of my home buying journey. In this housing market, there was times I was doubtful that I would not be able to acquire a property but Susana was encouraging and diligent in finding me my property. I am extremely happy to say that I was able to buy my first home in the area and in the price point I wanted. And Susana made this all possible and she made it stress-free and an enjoyable experience.
Susana and Linh Nguyen were very efficient communicators. When we had any changes to our preferences when looking for houses, they promptly made changes and helped us find houses that fit our needs (location, budget, etc.). They were always thorough with information about houses when we were going to different properties and told us everything we needed to know. They were quick and efficient when sending paperwork, and helped us greatly with negotiations for our new house. We cannot be more grateful for their hard work and dedication. Highly recommend!
Susana and Linh were professional and very organized. They were so helpful and always had answers to our questions throughout the entire showing and selling process. Overall, amazing agents and fantastic customer service! I would highly recommend contacting Susana and Linh for any real estate needs!
Susana & Linh went above and beyond to make my home perfect for sale!! Also went above and beyond to help keep my home sanitized to ensure not only myself and them were safe but anyone entering my home. During these trying times with covid we had concerns with people coming into our homes but Susana made me feel very secure.
Susana and Linh were my selling agents back in March and I couldn’t have been happier with how they handled the sale. Susana and Linh were always available for me and accessible at all times. They understood my needs. They were very easy to communicate with and answered all my queries in a timely and professional manner. Susana and Linh were able to negotiate a deal and close on the property in one day, while also being able to get an inspection. In today’s market, that’s not easy to do. It was a difficult time to purchase a home during Covid-19. Susana & Linh were easy to deal with and understood the issues surrounding the pandemic and made me feel at ease during the process of looking and buying a home.
We enjoyed dealing with Susana and Linh as they were very patient and understanding. They were prepared and very helpful with what they recommended. They took us to every house that we wanted to see without complaint.
Susana was very prompt at responding to texts, calls & emails whether it was during the day or late at night. She was also willing to take extra miles in this pandemic season and ensure everybody was in the safest stage. Susana and Linh made a great team, we definitely will recommend them!
Very professional and understood the market trends. Knowledgeable in many areas. Answered any questions I had promptly. Did a fantastic job in staging. Negotiations skills were excellent. 10+. Would recommend and use again in the future. Sold in one day. Best realtors I have ever used. Wonderful team! Very pleasant and helpful.