Four descriptors come to mind for Shawnna: professional, personable, calm, and committed.
Professional - Living out-of-state from the sales transaction could have presented "hard to resolve" issues. Whatever issues arose, Shawnna addressed them in a timely manner to everyone's satisfaction. Logistical requirements such as inspections, buyer/seller negotiations, and a notary for closing documentation management in my out-of-state residence were seamlessly arranged by her .
Personable - While in town, we had the opportunity to spend several hours with Shawnna over coffee. Her kind and caring nature made for an easy decision to retain her as our realtor.
Calm - As with most home sales and their numerous moving parts, not everything goes smoothly. Whenever a hitch occurred, Shawnna's poise shown through, and she simply took care of the matter at hand.
Committed - Before this transaction, we did not know Shawnna. She was referred to us by a friend. Yet, Shawnna embraced this sales effort as if it was her largest dollar value listing. Clearly, it was not. However, throughout the process, I felt as those I was Shawnna's only client. She took all my calls and responded to all my text messages and emails, swiftly and to my complete satisfaction.
In summary, you will be hard pressed to find a more pleasant and complete realtor to represent you and your property. If more than 5 stars were available, I would give them to her.