"In November 2019 I listed my home in Forest Park, Illinois with a real estate company in preparation to relocate to another state. In February 2020 when I relocated, my home was not sold. About a month after I relocated, Joanne reached out to me and indicated that she would be able to help me sell my home. I informed her that the sale of my home was being handled by another real estate company. In April 2020, I took my home off the market due to the COVID-19 pandemic. Joanne kept in touch with me during the time my home was off the market and we discussed renting my home. Given the uncertainties resulting from the pandemic, I decided that it would be necessary for me to move back to my home in Forest Park as it had been unattended for over three months. When I returned to my home at the beginning of June 2020, I spoke with Joanne and decided to place my home back on the market, entrusting her with the process of marketing and selling my home. Joanne was phenomenal. She meticulously prepared and presented attractive, user friendly results of her market analysis that helped me decide on a listing price for my home. She then went to work preparing my home for the showings. Joanne went above and beyond in getting my home ready for prospective buyers. Additionally, Joanne was always available to answer all my questions, give me feedback from prospective buyers, and provide encouragement. During my interactions with her, she always made me feel like a member of her family. My home was listed on 6.18.20 and it was off the market on July 23rd - just a little over a month. This is incredible considering that we were in the midst of a pandemic. I attribute the sale of my home to Joanne's outstanding work in marketing the property. The comments from prospective buyers who viewed my home attested to Joanne's meticulous work in preparing my home for the showings. In addition to her expertise in marketing my home, it was obvious to me that she thoroughly enjoys her work. During the contract negotiations and closing, Joanne was always available to answer all my questions and provide any help I needed. Because of her proven expertise, professionalism, compassion, and passion for her work, I highly recommend Joanne as a realtor."