Megan Lyng is reliable, thorough, patient, and handles the complexity of transactions (I had a complex one) with level-headed composure, plowing through the necessary steps and inspiring confidence. She is a good communicator, responsive to texts and emails, and is probably juggling a lot, so she is certainly well-organized. She especially handled my group of owners/sellers well, since we have strong personalities and had to be involved with potential buyers to show our multiple apartments (our tenants did not want strangers coming through without one of us present).