Heather, we are so grateful for your time, expertise, and professionalism. You were thorough, respectful of our process, and very responsive. We will ALWAYS recommend you to friends and family moving in the Richmond area.
Heather had the greatest patience and understanding of our situation during this life changing move from Michigan to Virginia. We started this process 4 years ago. We were in the “looking” process, and every year we would visit our daughter in the summer, Heather would take us around to homes we were interested in. However, we just weren’t ready to make the move. But Heather stuck with us, and told us know when we’re ready to make the move she would be there for us. In June we made the decision to put our condo in Michigan on the market, and reconnected with Heather. From that point forward, things really started to move fast. We found a place on a Friday, made an offer, and it was accepted the next day. From that point on, things moved quickly, and with this being such a transition moving from our home state, Heather helped alleviate some of our anxiousness. We closed on our home in Michigan on 7/21, and become owners of our Kennington property on 7/24. Heather has since checked in on us, and I feel I can reach out to her in the future.
Heather is incredible! She worked tirelessly: to first educate us on the housing market and the entire process from search to purchase, to accommodate our schedules day after day for showings, and to counsel us through making a competitive offer while remaining within our price range. Even when some last-minute surprises arrived, she worked so hard to help us negotiate further with the sellers and to feel comfortable moving forward with what is truly our dream home. She is kind, smart, well-connected and just the best agent we could've asked for! We feel very lucky to have worked with Heather.
Heather is what you want in every aspect of a real estate agent. She knows the market which is huge. She is friendly, personable and learns quickly what her clients are looking for. She helped in so many ways to get our house ready for selling. And once that day came, we had one very busy open house, 17 showings and 3 competing offers. At the end of the day, we could not have been happier. Thank you Heather for making this a truly enjoyable experience!
You will not find a better or more hard-working agent than Heather Paoloni! She delivers the highest level of professionalism, knowledge, and responsiveness. We have worked with her twice (2021 & 2023) to sell properties in Manakin-Sabot. Both times she went above and beyond our expectations to prepare two houses (and a barn) for market and brought us top offers -- at and above our asking price -- almost immediately. We are incredibly pleased with how smoothly things went. We were even out of town some of the time. Heather has contacts galore and cares about the smallest details. She is ethical, friendly, and easy to work with. Our family is so thankful for her dedication and expertise!
Heather really helped my family with both the buy and sell process of our condo! In 2019, we loved working with Heather. Because we weren't locals and new to the area, Heather really helped us understand the lay of the land and the condo purchasing process. She was very on top of things and the entire process was very smooth. During the selling process this year, Heather was super patient and heard all of our concerns especially in regards to our timeline, travel needs, etc. Really appreciated how prepared she was with paperwork and how she plans ahead. She did a great job with counseling/recommending a list price and kept us updated with offers/notifications. She was very hard working and even willing to meet/call on the weekends or nonbusiness hours. Overall we highly recommend her!!
Heather was AMAZING. We moved to Richmond from out of state and Heather helped us navigate the different areas that we thought might be a good fit for us. She also did a great job of getting us some money at the closing table in a very competitive market. The thing I loved most about her was her patience and balanced approach through our whole process. Could not recommend her enough!
Heather represented me in the purchase of this home, and now as the seller. Both experiences were positive, with positive outcomes. She was able to market and show my home using her knowledge, experience, and skills of the local (and national) real estate markets, which resulted in a strong and solid offer. Even when a few challenges were discovered during the closing preparation (nothing related to her work), she worked with the real estate attorneys and buyer's agent to resolve all issues for all parties - and ensured a smooth signing/closing. I would recommend Heather to anyone needing a real estate agent - whether purchasing or selling.
