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Francine and Ken were an absolute pleasure to work with. They went above and beyond in helping with the loan process.
KEN AND FRANCINE SWARTS HELPED ME FIND MY VERY FIRST HOME THAT I PURCHASED IN 2004. I WAS SO PLEASED WITH THEM AND HAD THEM LIST THE HOUSE IN 2012. THE HOUSE SOLD SHORTLY AFTER LISTING IT. THE SWARTS TEAM THEN FOUND ME ANOTHER HOUSE THAT I PURCHASED AND AM CURRENTLY LIVING IN. I HIGHLY RECOMMEND THIS REAL ESTATE TEAM!
My husband and I came to the Swarts as first time buyers and we were very nervous. They were very very patient with us and made the whole process comfortable. They are very knowledgeable and very understanding. We will not be shopping for a new home any time soon, but when we decide to shop again, we will definitely be in contact with them again, and will only work with them!
We were very pleased with everything about our house search and purchase with Francine and Ken! They asked questions and listened to our answers to find a home with all the things we were looking for (and within our budget).
I dealt mainly with Francine. Ken does the behind the scenes work. Francine was very pleasant, ask questions so she would know what I was looking for and listened to me. She even showed me the houses I would want to see even though she knew they werent what I was looking for. She was patient and never made me feel like I was wasting her time. She kept looking because she knew I wanted to purchase a home soon. And I found the perfect house for me and I still love it!
Ken and Francine were recommended to us through a third party when we were looking for property on Smith Lake. We contacted them about what we were looking for which was something we felt we could afford and also even do some improvements to the property over selves if needed. The fact that we were looking for something economical did not make any difference in the time and effort Ken and Francine spent in helping us to achieve our goal. Their goal from the outset was to help us find what we were looking for. I have never felt more comfortable in the fact that they were truly concerned about meeting our needs and simply allowed us to make a decision about each property we looked at. Their patience with us was phenomenal. When we did find the property that we wanted to pursue, they again stepped up and guided us completely through the closing process. There were some issues in getting a clear title. They kept us informed each step of the way in communicating what was happening and a possible time frame for completion based on their previous experiences. We were very new to this process and VERY thankful for their help in making this a wonderful experience. If we are ever in the market again for property in the area we will be secure in knowing who our realtor will be if needed. Thanks Ken and Francine for everything. We know we have also gained friends through our process. Sincerely, Ronnie & Barbara Gholston
Francine tirelessly searched for homes meeting our desires on Smith Lake, which we found much more desirable than Pickwick. She saved us a great deal of time by quickly getting a handle on just what we wanted and that is just what she found. Our house is perfect for us in every way - size, style, location, price, view, the works. Just as important was her attention to detail and negotiation skill in making the purchase. I have always told my sons that no one will look after your business like you will, but Francine was the exception. She caught many things we may never have thought of. We could not have been more pleased. She and Ken gave us many insights into the area, provided great advice about things we wanted to do around the house, and led us to all the right service people, businesses, restaurants, etc. Ken even gave me great advice on my son's new business! No question, if we ever sell, or more likely, need homes here for our boys, they will get the call. Jerry and Jeannie Jordan, Oxford, MS
Our home buying experience with Ken and Francine Swarts was exceptional. Ken and Francine spent the entire Labor Day weekend showing us over 20 homes all over Smith Lake. We were considering Smith Lake for retirement coming from Florida, Ken and Francine skillfully helped us line up about 25 homes that met our desires of what were looking for over the internet and phone discussions prior to our arrival. Ken and Francine having lived in the Smith Lake area and raising a family in the area are very knowledgeable of the surrounding communities of Smith Lake. Ken and Francine were extremely patient with us, taking us to our "favorite" home of the 25 over 5 times that weekend. Ken and Francine were very strategic in helping us secure the home we wanted on Smith Lake, as another family wanted the same home. We are so pleased to say that not only were we thrilled to have the honest, down to earth services of Ken and Francine Swarts to find our retirement "heaven" on Smith Lake, we now also have great friends in Ken and Francine. Since purchasing our home Ken and Francine have provided us many professional references for doctors, landscapers, hair stylist - you name it. Ken and Francine made buying a home from out of state seamless. Jerry & Kathy - formerly from Orlando FL - now happily living Smith Lake AL - Roll Tide!
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