Feedback rather than a testimonial: I would have liked to have more information throughout the process. The videos were nice and gave a light introduction, but as a first-time home buyer, it would be great to have a bit more "hand holding". I didn't know what questions were common or what to ask, and I was uncertain of the process (how long things were supposed to take, what to expect, what to look out for, what I needed to do next, etc.). Being educated with more PDFs or having ideas for what questions ("FAQs") would have been awesome. Also, having a video chat or face-to-face meeting would have potentially helped me to feel less nervous about the entire home buying experience. I felt anxious and didn't feel like I had enough information most of the time and I wasn't sure what to ask or what questions would be helpful. Something to consider for assisting first-time home buyers that could improve customer operations. :)

Deiadora Blanche

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This company and Michele went above and beyond to make sure my family and I were able to get the house we wanted. They tackled any and all challenges along the way and we are now getting moved into our home! Thank you Michele and CMG

Jennifer Smith

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This is my second time using Michele and I wish I never had to move to a state where she couldn’t help me. She explains everything I have questions about and makes sure it makes sense to me. She truly is a blessing to work with and I recommend her to everyone interested in buying a home in this area.

Geneva Vezeau

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Michele O’Neill has been a blessing to work with. She has updated me on every turn and answered any question I have had. She has helped with me with the technical side of things when I just did not know how to proceed. Her directions have direct and so very easy to follow. She has shown much patience with me and I really appreciate her more than she will ever know.

Melanie Wilkinson

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Everything was communicated in a non rush manner And everyone was very friendly throughout the entire process and made sure I understood everything before moving to the next step.

Daniel Bartlett

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We had found out last minute that the landlord was selling our rental property. We are a close to retirement couple finding out we had to buy or move. Fortunately, Michele was introduced to us by Jimmy McCraw from KW Realty. Michele made us comfortable with the whole process, from the initial credit application through the closing. There were some uncertain moments during the process and Michele had our backs through them all. She is a very compassionate person and makes one feel important. The most special thing, is she made the experience smooth and safe, knowing my wife and I apprehensive feeling about buying a house late in life. Absolutely the best and would recommend Michel to anyone.

Philip Mack

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Michelle was great to work with, she kept me up to date on every step of the mortgage process. I would definitely recommend her to anyone needing a mortgage.

Grady Shirley

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Michele made buying a home a very easy progress. She kept us up to date , responded back to questions fairly quickly, and just an overall great person to work with !

Shermiah McGinnis

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I really enjoyed working with Michele, she was quick to respond with any of our questions and give a clear understanding of the process. She made things very smooth and easy.

Roydon D'souza

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Michele was amazing to work with!!! There was a few times I was about to throw in the towel but Michele ensured me everything was going to be ok and calmed me down and got everything done. Closed on the original data actually a hour earlier than was originally planed Michele is Amazing Thank you so much!!!!!!!

Robert Thomas

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